Trace — Support

We’re here to help.

If you run into a problem with Trace, have a question, or want to share feedback, we’d love to hear from you.

What we can help with

Trouble signing in or setting up your account.
Questions about recordings, transcripts, reminders, and insights.
Bugs, crashes, or anything that isn’t working as expected.
Billing and subscription questions.
Feedback and feature requests.

Get in touch

Email us at support@heytrace.app and we’ll get back to you as soon as we can. Including your account email and a short description of the issue helps us respond faster.

For details on how we handle your data, see our Privacy Policy. To remove your account, see Delete Your Account.